Privacy Policy

Last Updated: August 6, 2025

The Hidden Edit is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Act 1988.

1. Data Collection

We collect personal information to provide and improve our services. The types of data we collect include:

  • Information You Provide: When you place an order, create an account, or sign up for our newsletter, you provide us with personal information, including your name, email address, shipping address, and payment information.

  • Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and information about how you interact with our site. This is collected using technologies like cookies, web beacons, and log files.

  • Third-Party Data: We may receive data from third-party services that help us with payment processing and order fulfilment.

2. Data Usage

We use your personal information for the following purposes:

  • Order Processing: To process and fulfil your orders, including communicating with you about your purchase and shipping.

  • Customer Service: To respond to your inquiries, questions, and support requests.

  • Marketing: To send you newsletters, promotional offers, and updates about our products and brand. You have the right to opt-out of these communications at any time.

  • Analytics: To analyze how our customers use our website and to improve our services, products, and overall customer experience.

  • Legal Compliance: To comply with legal obligations, prevent fraud, and enforce our terms and conditions.

3. Data Sharing and Disclosure

We share your personal information with third parties only as necessary to operate our business and provide our services.

We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.

4. Data Protection and Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure. We retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

5. International Data Transfers

As an Australian business, we may transfer your data to our third-party service providers located in other countries. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete information.

  • Deletion: You can request the deletion of your personal data.

  • Portability: You can request a copy of your data in a machine-readable format.

  • Opt-out: You can opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link in the email.

To exercise any of these rights, please contact us. 

7. Cookies

We use cookies to enhance your browsing experience, analyse website traffic, and personalise content. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of our website.

For any questions or concerns about our Privacy Policy or your personal data, please contact us.